Deprivation of Liberty Safeguards (DoLS)

Following the announcement from The Government in April 2023 to further delay the implementation of the Liberty Protection Safeguards (LPS) to January 2025 at the earliest we understand that a number of Local Authorities will be reviewing and focusing on their DoLS service with the aim of making it more manageable, whilst mitigating potential risks.

Xyla Health & Social Services have worked in partnership with Local Authorities since 2015 and are a market leader in the provision of Deprivation of Liberty and Safeguarding (DoLS) services, supporting with the completion of both Mental Health and Best Interests Assessments.

During this period, we have completed over 16,000 DoLS assessments across the UK, with 93% of these being accepted on first submission. All assessments are quality assured by one of our dedicated Quality Assurance Leads, ensuring legislation and client requirements are met. As part of our managed service approach, we screen all cases and on average identify 20% of cases to no longer require an assessment.


Our tailor-made services offer:

Screening of cases

Completion of Best Interest Assessments (BIAs) and Mental Health Assessments (MHAs)

Full Quality Assurance (QA)

Partial completion of Form 5

Legacy reporting and shadowing of our own BIAs to help with the development of internal services and future sustainability

What our clients say

“We approached Xyla Health and Social Services (formerly ICS Assessment Services) on the enthusiastic recommendation of a service manager in the council, with a budget in mind to clear a backlog of best interests assessments. However, on the strength and comprehensiveness of their proposal, we requested they take on a larger batch and increased the budget, confident that they could deliver their objectives in a thorough manner and adhere to agreed timescales.”

What our clients say

“What we appreciated about the solutions they provided was that they were specifically tailored to us. Their representatives spent a number of weeks with the council building up their knowledge of our services and putting in the groundwork for the exceptional level of consultation they provided”

What our clients say

“Xyla Health and Social Services (formerly ICS Assessment Services) consistently provided weekly management reports updating us on their progress, which was invaluable from a strategic perspective. Throughout the course of the project, their DoLS Lead Elly Davies was always availableto resolve any issues and concerns that arose, fostering a strong working relationship to ensure the best possible outcomes. The guidance she provided using her excellent knowledge of the field was truly appreciated by us all.”

What our clients say

“I would wholeheartedly recommend Xyla Health and Social Services (formerly ICS Assessment Services) to any Council looking to clear an assessment backlog or procure social work services on a managed outcome service.”

Warwickshire County Council
Deprivation of Liberty Safeguarding Lead

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